Local knowledge · Human responsibility · Smart technology

Tourism is personal. Technology should make it better.

Riveco is a human-led, AI-assisted travel platform created in Budapest to make it easier to find suitable boats, professional guides and reliable local experiences.

Our story

Built by people who genuinely care about tourism

We created Riveco because arranging a boat or a professional guide can still involve many separate enquiries, unclear availability and slow communication. Our goal is simple: bring suitable local providers together in one transparent process while keeping real people responsible for every important decision.

Riveco begins in Budapest, a city we know and love, with a long-term vision to offer the same locally grounded approach in other European river cities.

Founder · Concept and operations

Zoltán Balogh

Zoltán created the Riveco concept and develops its operating model, partner network and customer journey. He combines hands-on tourism experience with a practical understanding of how groups, guides and local service providers need to work together.

His role is to ensure that the technology serves a real operational process—not the other way around.

Professional guide · Guest experience

Natalia Tsentylo

Natalia is a professional Budapest guide who works directly with international visitors. Her day-to-day experience helps shape how guide requests are handled, what travellers need to know and what creates a warm, trustworthy local experience.

She brings the human perspective behind Riveco’s guide services and guest communication.

AI transparency

Human expertise, intelligently supported

Riveco openly uses artificial intelligence to reduce repetitive administration and improve response times. AI supports our team; it does not replace professional judgement, local knowledge or personal responsibility.

Where AI helps

  • Structuring incoming enquiries
  • Matching requests with potentially suitable boats and guides
  • Supporting multilingual communication and translations
  • Organising partner responses and booking status
  • Helping our team respond faster and avoid missed details

Where people decide

  • Approving and maintaining the partner network
  • Reviewing unusual or complex requests
  • Confirming service details, pricing and availability
  • Handling customer questions and operational problems
  • Making final booking and quality decisions
Our principle: technology helps us work faster. Local knowledge, verified information and human judgement make the service trustworthy.
How we work

A clear process from enquiry to confirmation

1. Real request

You tell us the date, time, group size and service you need. We only request information relevant to arranging the service.

2. Suitable providers

The system helps identify relevant partners. Providers confirm their own availability and submit their own offers.

3. Transparent choice

You receive the available options and can compare the important service details before making a selection.

4. Human confirmation

A booking becomes final only after the selected provider confirms availability and the agreed booking conditions are recorded.

Trust and responsibility

Clear roles, careful data handling

Riveco is being developed carefully and transparently. Formal operator, invoicing and contractual details applicable to a booking are provided in the relevant confirmation and service documentation.

Talk to us

Planning something on the Danube?

Tell us what you need. We will help you find a suitable Budapest boat, guide or group arrangement.

Contact RivecoTravel agency services